(800) 454-5499

Menu 

Building Solutions Blog

(800) 454-5499

AutoCAD Architecture Project Browser Crashes

Recent Windows Updates are causing issues with the AutoCAD Architecture (and AutoCAD MEP) Project Browser.  A recent Knowledgebase article points to Microsoft updates  MS14-037 (KB2962872 – July 8, 2014) and MS14-051 (KB2976627 – August 12, 2014) as the culprits. I’ve had a couple of customers call with this issue and following the uninstall procedures in that article resolved the issue. (Remember to hide them to prevent re-installation at a later date).

This entry was posted in Blogs, Building Solutions Blog on by .

Revit 2014 Model Performance Technical Note – and More

Autodesk has updated the model performance technical note – it’s got tons of information on how to get the most out of your Revit installation – from hardware recommendations, including Revit Server, to modeling “best practices” and worksharing suggestions. You can get your copy here.

And as a bonus, there is also a technical document on running Revit on a Mac.

This entry was posted in Blogs, Building Solutions Blog on by .

Missing Revit Family Templates – and Other Stuff?

We’ve been getting a lot of calls since people started installing Revit 2015 about missing content – no “stock” families, error messages about the Family Template Path being invalid, no family templates installed, no project templates installed, etc. This is apparently a fairly common problem with the installation of Revit – it was a problem for a few people with Revit 2014, but it seems to be much more prevalent with Revit 2015, and is addressed in great detail an Autodesk Knowledge Base article.

Continue reading

This entry was posted in Blogs, Building Solutions Blog on by .

Pay Attention to the Check Engine light…

When your car starts making that strange noise or that check engine light comes on, we’ve mostly learned (sometimes the hard way), the longer we wait until we address it the more expensive it can become.

The same thing can happen with your Revit Projects if you don’t pay attention to warning signs.

Continue reading

This entry was posted in Blogs, Building Solutions Blog on by .

Revit 2014 Update 3 Released

Update 3 for Revit 2014 has been released, including the Suite product. You can find the link appropriate for your flavor at the Revit Clinic.

This entry was posted in Blogs, Building Solutions Blog on by .

Your Annual Anti-Virus Warning

It’s Spring again, which means it’s the time of year when everyone gleefully installs all of their new Autodesk software. And this is the time of year when we see the most install-related tech support calls. One that you can avoid having to make has to do with what can result if you leave your anti-virus software enabled when installing Autodesk products.

I know… if you’ve not heard this before, you probably think I’m nuts. But trust me. DISABLE YOUR ANTI-VIRUS when installing Autodesk software. In most cases the install may actually appear to go just peachy. Until you start trying to run the applications. Then things just act… weird. There’s really no other way to describe it. Sometimes it’s obvious – the software just won’t run. More often it’s more insidious.

One that is particularly nasty to installation attempts this go-round is Trend Micro’s antivirus. I ran into this with a customer recently – when they disabled the anti-virus everything went just fine. And today I’m vindicated, as it appears on Autodesk’s “Up and Ready” blog.

So if you don’t want to believe me, or if you need ammo for your skeptical IT people, go here: Up and Ready

BIM 360 Field and Glue Integration

You may or may not have heard or read that Autodesk has added BIM 360 Glue integration to BIM 360 Field. What that actually means is that in order to integrate a new model into BIM 360 Field, you NEED to use Glue.

Continue reading

This entry was posted in Blogs, Building Solutions Blog on by .

Autodesk 2015 Products are Here

Most, if not all of the Autodesk 2015 products are now shipping and are available for download, with the Suites soon to follow.

As always, we strongly recommend that you, your CAD Manager, BIM Manager, or whoever handles this sort of thing download and install the new software on a non-production machine first to explore the new features, before rolling it out to your entire office. Don’t forget to disable your anti-virus software before installing, and when you download, do not use the “Install Now” option. Use the “Download Now” (Download Manager) option ideally, or failing that, use the “Browser Download” option.

Revit MEP Electrical Device Annotations – Right Side Up


A common source of frustration for MEP users of Revit are the electrical devices, light switches, etc. with embedded labels. The following image illustrates what I’m talking about:

Four of the eight duplex outlets shown above are GFCI outlets, and while they properly label themselves as such, the lable is rotated to the same angle as the outlet itself instead of being horizontal in all cases, which is the way most people would like to see it.

Continue reading

This entry was posted in Blogs, Building Solutions Blog on by .

The Case of the Disappearing Section Marks


We get this call all the time. A Revit user has a view that is showing some of their section marks but not all. Revealing hidden elements reveals no hidden section marks. Other views show the same mysteriously absent section marks, and of course, the section views exist in the Project Browser.

This is because of a frequently overlooked unique property of section views. When you create a section, the scale of the view in which you create the section initially sets the default scale beyond which the section mark will be hidden. In other words, if you create a section in a plan whose scale is, say 1/2″=1′-0″ you won’t see it in any views whose scale is 1/4″=1′-0″, 1/8″=1′-0″, etc.

3-5-2014 10-35-22 AM

To fix it, either select the section mark in a view that you can see it in, or navigate to the section view itself and in the Properties palette change the “Hide at scales courser than” value to a smaller scale. I usually go with 1″=400′ myself – I can always hide a section mark “By Element” or “By Category” if I don’t want to see them in a view.

This entry was posted in Blogs, Building Solutions Blog on by .

Need Training for BIM?

Enceptia is an award-winning Autodesk Authorized Training Center with options to fit your situation and learning style.
Visit our Training Page to learn more!

AutoCAD Logo