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Installation Help Blog

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2015 Autodesk Network License Manager

By Jason Porter

This following wording comes straight from the Autodesk help file.  I’ve decided to blog about it because it’s crucial information for network licenses:

Important: Autodesk 2015 products include NLM version 11.12; all network license servers working with 2015 products must also run NLM version 11.12. The 2015 clients cannot get licenses from a server running NLM 11.11 or lower.

Restriction: Do not install NLM on a remote drive. When you install the NLM files, you must provide a path to a local drive. You must specify the drive letter; the universal naming convention (UNC) is not permitted.

NLM must configure the license servers before any products can obtain licenses and start running, but NLM can be installed either before or after the products that will use it.

If an earlier version of NLM is already installed on the server, uninstall that version, and then install the new version into the directory where the old version was located.

After installing NLM, you typically need one or more network license files. If you have a network license serial number, you may be able to generate the license file by following the instructions at http://registeronce.autodesk.com. Otherwise, contact Autodesk.

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Autodesk 2015 Products are Here

By Matt Dillon

Most, if not all of the Autodesk 2015 products are now shipping and are available for download, with the Suites soon to follow.

As always, we strongly recommend that you, your CAD Manager, BIM Manager, or whoever handles this sort of thing download and install the new software on a non-production machine first to explore the new features, before rolling it out to your entire office. Don’t forget to disable your anti-virus software before installing, and when you download, do not use the “Install Now” option. Use the “Download Now” (Download Manager) option ideally, or failing that, use the “Browser Download” option.

Recommended Hardware

By Jason Porter

Periodically we’ll take a call from someone who wants a recommendation for a computer manufacturer.  Legally, the only thing we can recommend are the system settings that Autodesk recommends for your specific software or suite.

Continue reading

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Use the Virtual Agent to Download your Autodesk Software

By Dave Morse

(Update March 4, 2013: This method of download has been changed.  I have updated the steps in a new post, here.)

Autodesk has a download portal that enables you to download your software so that you may install it on your computer without having to use the subscription site.  Continue reading

Where’s My Software?

By Jason Porter

You’ve paid your subscription fees and you’ve been waiting for your software to arrive in the mail.  And you’ve been waiting and waiting, but, sadly, your mailbox is empty.  Or you did receive your software in the mail, but are shocked to see that there is no serial number on the box. Continue reading

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Who Stole my Glue!!!???

By Matt Dillon

Did you ever have to re-install your Autodesk software? Easy, right? Just uninstall, slap in the disk and reinstall. Or lately, download it from the Autodesk web site and install.

Not with BIM 360 Glue. Continue reading

How to Obtain a Network License File from Autodesk

By Jason Porter

So you’re setting up one or more license servers to host your Autodesk network-licensed products and you want to know how to obtain a license file for those products and servers.  The answer is pretty easy. Continue reading

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Autodesk License Manager Installation Guide

By Jason Porter

We here at Enceptia take many support calls from users who need help installing their network based software. We are always happy to assist, but there are times when companies decide it’s best to install their network software and we are just not available (nights, weekends, holidays). Continue reading

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Common Mistakes on Network Installs

By Jason Porter

Through the years of doing tech support I’ve noticed some common mistakes that some users have made that hinder their network installs of their Autodesk software. I’ve compiled a list here in attempt to help you not to make the same mistakes. Continue reading

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