Business is rarely confined to the normal working hours of any one time zone anymore. With employees in remote, mobile and satellite locations, and customers depending on services around the clock, managing your IT at all times is crucial. That’s where we come in.
The Enceptia Live Virtual Help Desk provides your employees with 24×7 expert technical support on software and hardware products from certified, frontline-support technicians — without draining your resources.
Windows XP, Vista, 7.
Windows 8 and later.
Mac OS 9, OSX (Cheetah, Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, Lion including Server.)
IOS 4, 5 + (Iphone, Ipad, Ipod Touch) Android (All Versions)
Blackberry OS (Curve Bold Storm)
QNX (Blackberry Playbook)
Windows Mobile Web OS
All Windows Hardware
All MAC Hardware
Mobile Devices (Apple, Blackberry, Android)
Microsoft Office, Open Office
Browsers (Firefox, IE, Opera, Safari, Chrome)
AntiVirus (Vipre, Symantec, McAfee, Avast, AVG, Trend Micro)