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AutoCAD 2014 Network License Issue

By Dave Morse

I recently had a client receive an Unavailable License Alert from their 2014 release of AutoCAD.  Each time the error came up they were prompted to save their work and exit AutoCAD.   Continue reading

Customer Error Reports (CER’s) –

By Dave Morse

If you’ve ever had Autodesk Inventor crash in the middle of a command, chances are it produced the Autodesk Inventor Error Report.  This, you suppose, is the portal to the great black hole in the cloud.   Continue reading

Find Your Missing Tabs in AutoCAD Mechanical

By Dave Morse

I recently had a client who was wanting to render a 3D model they had created, but couldn’t find the Render tab, so I thought I would share with everyone. Continue reading

Use the Inventor Reset Utility to fix Inventor

By Dave Morse

Have you ever found yourself perched out of a second story window with computer in hand, contemplating it’s demise because your Inventor program has stopped functioning the way you think it should?  Then, hopefully this little post will talk you “off of the ledge”.  If you are experiencing some of the following issues, then you might want to try this cool little utility which should fix that, … read on. Continue reading

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Inventor: How to Change Text Height

By Dave Morse

A client recently asked me how he could go about changing the size of his dimension text on existing Inventor drawings.  I thought I would post the info on my blog so that everyone can benefit. Continue reading

Creating Vault Folder Templates using DataWorks

By Dave Morse

If you’ve never used Autodesk’s Exchange App, then you truly are missing something.  It has never been easier to extend the capability of your design or data management software.   Continue reading

Your Annual Anti-Virus Warning

By Matt Dillon

It’s Spring again, which means it’s the time of year when everyone gleefully installs all of their new Autodesk software. And this is the time of year when we see the most install-related tech support calls. One that you can avoid having to make has to do with what can result if you leave your anti-virus software enabled when installing Autodesk products.

I know… if you’ve not heard this before, you probably think I’m nuts. But trust me. DISABLE YOUR ANTI-VIRUS when installing Autodesk software. In most cases the install may actually appear to go just peachy. Until you start trying to run the applications. Then things just act… weird. There’s really no other way to describe it. Sometimes it’s obvious – the software just won’t run. More often it’s more insidious.

One that is particularly nasty to installation attempts this go-round is Trend Micro’s antivirus. I ran into this with a customer recently – when they disabled the anti-virus everything went just fine. And today I’m vindicated, as it appears on Autodesk’s “Up and Ready” blog.

So if you don’t want to believe me, or if you need ammo for your skeptical IT people, go here: Up and Ready

Autodesk 2015 Products are Here

By Matt Dillon

Most, if not all of the Autodesk 2015 products are now shipping and are available for download, with the Suites soon to follow.

As always, we strongly recommend that you, your CAD Manager, BIM Manager, or whoever handles this sort of thing download and install the new software on a non-production machine first to explore the new features, before rolling it out to your entire office. Don’t forget to disable your anti-virus software before installing, and when you download, do not use the “Install Now” option. Use the “Download Now” (Download Manager) option ideally, or failing that, use the “Browser Download” option.

Borrowing a Network License

By Dave Morse

I’ve recently had a client need instructions on how one of his users, who was working remotely, could use VPN to access a network license, and then borrow that license so that he could work while being disconnected.   Continue reading

The Autodesk Virtual Agent Mystery Solved! Download your Software

By Dave Morse

I’ve created a document in recent months, which outlines the steps users can take to download their Autodesk software, only to have it quickly become obsolete due to changes on the Autodesk website.  I then, created a blog post, which depicted the new method for downloading, using the Virtual Agent on Autodesk.com.  Once again, my efforts were thwarted by yet another change to Autodesk’s website. Continue reading

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